Returns & Exchanges
At Assaf Trading LLC, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
Prepare the Package
Place the items securely in their original packaging, ensuring all clothing tags, accessories, and promotional materials are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for verification.
Receive Your Refund
Once our quality control team inspects and approves your return, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing